Privacy Policy
Last updated: April 3, 2026
This Privacy Policy describes how Nihongo Firenze collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We want you to understand what information we gather, how we use it, and the rights you have regarding your data.
Information We Collect
We collect various types of information to provide and improve our services. When you register for our courses, we collect personal details such as your name, email address, and phone number. We also gather information about your learning progress and course preferences to personalize your educational experience.
As you browse our website, we automatically collect usage data including your IP address, browser type, pages visited, and the time spent on each page. This helps us understand how visitors interact with our site and identify areas for improvement. Additionally, we may collect information about your device, including its operating system and screen resolution, to ensure our website displays correctly across all devices.
How We Use Your Information
We use your personal information primarily to deliver our Japanese language courses and provide customer support. Your data helps us create a customized learning experience tailored to your goals, whether you’re preparing for the JLPT, learning hiragana and katakana, or exploring manga and anime cultural context. We also use your information to communicate with you about course updates, new features, and relevant educational content.
Your usage data enables us to optimize our website performance and enhance user experience. We analyze how our platform is used to identify technical issues and implement improvements. We may also use aggregated, anonymized data for statistical analysis and marketing purposes, though this data cannot be traced back to you individually.
Your Rights and Choices
You have the right to access, correct, and delete your personal information at any time. If you wish to review or modify the data we hold about you, or if you’d like to request deletion of your account and associated information, please contact us using the details provided below. We will respond to your request within 30 days.
You also have the right to opt out of marketing communications. If you no longer wish to receive emails about our courses, promotions, or updates, you can unsubscribe using the link provided in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we will continue to send you essential messages related to your active course enrollment or account management.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and track your preferences. Cookies are small files stored on your device that help us remember your login information, language preferences, and course progress. These cookies allow us to provide a seamless experience as you navigate between pages and return to our site.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). We also employ web analytics tools to understand visitor behavior and improve our services. You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our website. For detailed information about our use of cookies, please refer to our separate Cookie Policy.
Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Our website uses industry-standard SSL encryption to protect sensitive information transmitted over the internet, particularly during registration and payment processes.
While we maintain strict security protocols, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and you use our services at your own risk. We regularly review and update our security practices to maintain the highest standards of data protection.
Third-Party Services
Our website may integrate with third-party services to provide certain features, such as payment processing or email delivery. We share only the minimum necessary information with these partners, and they are contractually bound to use your data solely for the purposes we specify. We do not sell or rent your personal information to third parties for their marketing purposes.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to you via email or a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Email: [email protected]
Phone: +39 055 287 4631
Address: Via dei Servi 28, Firenze, 50122, Italia